Jewelry Care

Hi E11even babes,

Thank you for choosing us for your jewelry needs. At E11even Jewelry we have a variety of high quality pieces made of stainless steel material with 14k gold, 18k gold or silver plating. Our stainless steel products are tarnish-free, which means that they can be worn daily without tarnishing.

Stainless steel is known to be resistant against rusting and corroding. If you don’t start with a high-quality base, the plating will not last.  Some more benefits of Stainless Steel: Corrosion Resistance, Fire and Heat Resistance, Hygiene, Long-Term Value. As with any product, in order to maintain the quality of your jewelry for several years it's important that you treat your jewelry with care. Here are some of our instructions on how to properly take care of your pieces:

REMOVAL: Remove your jewelry before taking off the rest of your outfit. This will help ensure that necklaces, bracelets, and earrings won’t get tangled or damaged.

CHEMICALS: Avoid contact with beauty products such as hairspray, lotion, perfume or other cosmetics. These products can contain chemicals that can permanently damage your jewelry. Your jewelry should be the last thing put on when dressing up. 

BATHING: If possible, avoid wearing your jewelry in the bath, shower, or when washing your hands. Water, soap, and other bathing products can gradually damage your jewelry.

POOLS AND CLEANING: Remove your jewelry before entering a chlorinated swimming pool or before using household cleaners. Chlorine and other common household cleaners, especially bleach, can pit or damage gold alloys.

SWEAT AND HEAT: Avoid wearing your jewelry while working out. In addition, excessive heat in the sauna can easily remove the natural moisture of these gems. Pearls, for instance, can dry out, crack and discolor.

CLEANING YOUR PIECES: While you can purchase a professional ultrasonic cleaner for your jewelry, you should be aware that not all gems and jewelry can be safely cleaned in it. We advise you to use a jewerly cloth which is included in your order. After wearing, wipe gently with a soft cloth to remove any dirt and skin oils.  It is not recommended to use any jewelry polishing cloths on plated jewelry as they will rub off the plating.

STORAGE: Ensure proper storage of your jewelry. Keep away from hard surfaces. Tossing your jewelry into a drawer or on top of a dresser can lead to scratches and damaged pieces. Store in an airtight plastic baggie away from direct sunlight.

Turning Vs. Fading We think it's important our customers know the correct terminology when it comes to their gems. 

Turning - Your item turned color, rusted, and possibly left your neck or ring fingers green / brown. 

Fading - When an item starts to loose it's color but still looks good and kept up with. Didn't turn green, rust or tarnish. '' Fading can happen to ALL gold filled jewelry NO matter the brand you buy from''.